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Customer reliability

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The add-on integrates with the "Blacklist" service from CheckClient.ru. It checks client data against the database and displays their order redemption rating. Additionally, the add-on provides the store with summary information about the number of orders made by the customer, which is shown in the details of each order.
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The "Customer Reliability" add-on displays customer statistics within your store and a global trust rating for the customer.

Thanks to the integration of the add-on with the checkclient.ru service, customer reliability is checked based on an analysis of their order history on various internet platforms. This tool allows you to reduce the risks of financial losses associated with transportation expenses for delivering goods and their return, by making more informed decisions when choosing a payment format for each customer.

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Features:

  • Display of the customer's number of orders
  • Total amount of purchases
  • Canceled and unfinished orders
  • Checking the buyer's rating with one click inside the order
  • Work with the checkclient.ru service.

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Installation

After downloading the add-on, install it using the standard CS-Cart tools on the page Admin Panel → Add-ons→ Manage Add-ons → Upload and Install Add-on (+).

For CS-Cart version 4.13.1 or later, go to Admin Panel → Add-ons→ Downloaded add-ons → Gear Icon → Manual Installation.

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Configuration

After installation, go to the add-on settings, the Add-ons - Downloaded Add-ons section in the admin panel of your website.

In the Settings tab of the add-on, you can check the Show empty params checkbox.

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In this case, in orders in the Customer Rating block, all parameter lines will be displayed, even if their value is zero.

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If you do not plan to integrate with the service CheckClient, then the add-on configuration is complete.

Configuring Integration with Checkclient.ru

To obtain customer data from the service CheckClient, you need to fill in the following fields in the add-on settings:

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  1. Check the Activate the checkclient.ru service checkbox;
  2. Fill in the Partner Code field;
  3. Fill in the Request Signature field;
  4. Click the Save button.

If the connection is established, the signature Connection Status: Successfully Connected to checkclient.ru will appear, if not, Connection Status: No Connection to checkclient.ru.

You can view the information that the add-on outputs in the Customer Rating block on the order page. The block consists of two parts: the customer rating, which is based on the information accumulated by the store for a registered user, and the status in the checkclient.ru service.

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Possible Status Types

  1. Can be Trusted - we have analyzed the customer's actions, they can be trusted.
  2. Neutral - we have analyzed the customer's actions and have not found any reason not to trust them.
  3. No Trust - we have analyzed the customer's actions and advise not to trust them and send the goods only on prepayment.
  4. Invalid Phone Number - we have checked the phone number provided by the customer. This check was free for you, as the buyer made a mistake or intentionally provided a non-existent phone number.

After checking the buyer, the result is saved in the store's database and will be displayed on subsequent order views.

v1.3.0

[*] Replaced short tags with regular

v1.2.14 from 02.08.2023

[!] Mandatory field for "Partner code" and "Request signature" input, if the "activate checkclient.ru service" option is checked in the add-on settings

v1.2.13 from 26.12.2022

[+] Add-onstandardization

v1.2.12 from 04.10.2022

[+] Add-onstandardization

v1.2.11 from 21.10.2021

[!] Bugs fixed

v1.2.9 from 01.02.2021

[!] fix bug

[*] refactoring of code

v1.2.8 from 18.01.2021

[*] restruct code

[!] fix bug update order page

v1.2.7 from 28.12.2020

[!] Language variables were corrected

v1.2.6 from 19.12.2020

[!] Word error in profile_shipping_address.pre.tpl has been corrected

v1.2.5 from 08.12.2020

[!] fix bug in the language variables file

v1.2.4 from30.06.2020

[!] fix bug

v1.2.3 от 02.06.2020

[+] Add-oninstaller was redone

[!] Small bugs was corrected

v1.2.2 from 03.03.2020

[-] Licensing was disabled

v1.2.0 from 25.12.2019

[!] Bugs in the settings have been fixed

v1.2.0 from 25.12.2019

[+] Save last check with date to DB

[+] Added more language variables

v1.1.0 from 23.12.2019

[+] Check unregistered users

[+] English localization

[+] Test connection in add-on settings

v1.0.0 from 20.12.2019

[+] First Release

Compatible versions:
  • 4.16.X
  • 4.15.X
  • 4.14.X
  • 4.13.X
  • 4.12.X
Localization:
  • English
  • Русский

Installation

After downloading the module, it is installed by standard CS-Cart tools on the page Administrator Panel → Modules → Module Management → Download and install the module (+).

Settings

If integration with the СheckClient service is not planned, then the module configuration is completed.

Setting integration with checkclient.ru

To obtain customer information from the СheckClient, service, the following fields must be filled in the module settings:

  • The checkbox for activating the connection with theСheckClient - must set to connect to the server.
  • Code of partner - comes to SMS at registration on the service checkclient.ru.
  • Request signature - comes to SMS when registering on the service checkclient.ru.

After completing the fields, click Save.

If the connection is established, the signature will appear Connection Status: Successfully Connected to checkclient.ruis displayed, if not - Connection Status: No Connection to checkclient.ru.

Working with functionality

View customer information

You can view the information that the module displays in the widget on the order page. The widget consists of two parts: a customer rating, which is based on the information accumulated by the store for the registered user and the status in the service checkclient.ru.

Types of possible statuses

  1. You can trust - we analyzed the actions of the customer, you can trust him.
  2. Neutral - we analyzed the customer's actions and found no reason not to trust him.
  3. No trust - we analyzed the customer's actions and advise not to trust him and ship the goods only on prepayment.
  4. There is no such phone number - we checked the phone number specified by the customer. This check was free for you because the buyer was wrong or intentionally specified a phone number that does not exist.

After checking the buyer, the result is stored in the store database and will be displayed at subsequent order views.

v1.2.9 from 01.02.2021

[!] fix bug

[*] refactoring of code

v1.2.8 from 18.01.2021

[*] restruct code

[!] fix bug update order page

v1.2.7 from 28.12.2020

[!] Language variables were corrected

v1.2.6 from 19.12.2020

[!] Word error in profile_shipping_address.pre.tpl has been corrected

v1.2.5 from 08.12.2020

[!] fix bug in the language variables file

v1.2.4 from30.06.2020

[!] fix bug

v1.2.3 от 02.06.2020

[+] Module installer was redone

[!] Small bugs was corrected

v1.2.2 from 03.03.2020

[-] Licensing was disabled

v1.2.0 from 25.12.2019

[!] Bugs in the settings have been fixed

v1.2.0 from 25.12.2019

[+] Save last check with date to DB

[+] Added more language variables

v1.1.0 from 23.12.2019

[+] Check unregistered users

[+] English localization

[+] Test connection in module settings

v1.0.0 from 20.12.2019

[+] First Release

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