Vendor feedbacks

The add-on allows customers to rate sellers and leave feedback after purchases. Gives you the opportunity to respond to a review or file a complaint
Please enter a valid addres(es) of the shop where you are going to use the add-on.
$57
Latest module version 1.0.2 Updated: 06.06.2024
Have questions about the module? Write to us: HelpDesk
30 days for return
If you are not satisfied with the operation of the module, we will return your money with bonus points in your Personal Account
Bonus for review
We will give 1000 bonus points in your Personal Account for a review after purchasing the module
Multi-display
One price regardless of the number of display cases, no need to pay extra
Support
Free consultation and support on the module, assistance with installation
Discount for revision
We will give a discount of up to 50% on improvements to any functionality when purchasing a module from us

The feedback add-on for CS-Cart from make shop is a simple but effective solution that turns your marketplace into a space for open and productive communication between customers, sellers and administrators. No more difficulties with choosing a seller or evaluating the quality of service! Thanks to our add-on, customers can easily leave feedback and evaluate the seller's work, and sellers and administrators can quickly respond to them. This creates an atmosphere of transparency and trust, making the buying and selling process comfortable and enjoyable for all parties. Reviews and dialogues help to make informed decisions, strengthen the store's reputation and increase customer satisfaction. Our feedback add-on is the key to a successful business and satisfied customers!

Functionality

In the add-on settings, it is necessary to specify at which order status customers can evaluate the seller's work according to various parameters.

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A button to leave a review about the seller appears in the order details:

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A link to the seller's reviews and rating appears in the product card:

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The seller's information page displays the customer's feedback and the seller's response:

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Sellers also have the ability to edit the review and respond to it.

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Customers can leave a complaint about the seller's response, if necessary.

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Features:

  • Selection of the order status, at which customers can leave a review;
  • Permission to edit customer reviews;
  • Evaluation of sellers by several parameters, including customer satisfaction, communication, delivery speed, accuracy of product description and the ability to leave a comment;
  • Personalization of questions asked when writing reviews;
  • Sellers can respond to reviews;
  • Customers can leave a complaint about the seller's response, if necessary;
  • Editing and deleting reviews by the marketplace administrator;
  • Sending e-mail notifications when posting a review, response or complaint;
  • Display of the seller's rating in the product card;
  • Display of rating statistics on the seller's page.

Product:
  • Multi-Vendor
  • Multi-Vendor Plus
  • Multi-Vendor Ultimate
Recipient:
  • Buyers
  • Owners
  • Vendors
Development
:
  • Frontend
Localization:
  • English
  • Русский
Compatible versions:
  • 4.17.X
  • 4.16.X
  • 4.15.X
  • 4.14.X
  • 4.13.X
  • 4.12.X



Отзывы

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