Support of online stores on the CS-Cart platform

By choosing us, you choose peace of mind and confidence in the stable operation of your website. Let's work together to take your CS-Cart project to new heights!

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Services

CS-Cart Store Maintenance

A team of specialists with seven years of experience will provide support for your business.

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Transferring Data To CS-Cart

Transferring products, orders, reviews, customer databases, and blogs from your old website to the new CS-Cart platform.

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CS-Cart Store Configuration

Work on configuring an online store or marketplace, including template installation, hosting setup, processes, and notifications.

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Improving Site Performance on CS-Cart

The site performance improvement service is designed to optimize all aspects of your website, ensuring fast and smooth operation, which contributes to increased conversion, customer retention, and improved search engine rankings.

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CS-Cart Platform Updates

Updating your CS-Cart platform is a key aspect of maintaining the efficiency, security, and competitiveness of your online business.

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About Project Support

In our approach to project support, we combine a deep understanding of CS-Cart with professional attention to every detail of your website. Our project support service is designed to ensure that your website always remains at the peak of performance, security, and efficiency.

What our support includes:

Hourly Maintenance

Whether you need urgent assistance or regular technical maintenance, our team is ready to provide professional support by the hour. We guarantee a fast response and quality resolution of your tasks.

Configuration and Updates

We offer a wide range of services for configuring and updating your CS-Cart website. This includes security system updates, performance optimization, integration of new features, and much more.

Personalized Approach

Every project is unique, and we give individual attention to each client to ensure that all their needs are met.

Technical Expertise

Our team consists of experienced specialists who continuously improve their knowledge and skills to provide the highest quality services.

Long-Term Support

We aim for long-term relationships with our clients. Regardless of the size or complexity of the project, we are always ready to offer our support and expertise.

Testimonials

Denis

Director of leko.market store

I was searching for a web store developer and came across the CS-Cart platform. I reached out to its creators. Various representatives of this platform in Russia started reaching out to me. Among them was the Makeshop team. They explained everything in detail, making it easy for me to understand. I decided to work with them. Together, we worked on and created an online store. I constantly come up with tasks that are necessary for our business, and the team easily brings them to life. There are plenty of ideas in my head, and there is still much to do with Makeshop. My rating for our collaboration is a solid five.

Anastasia Belykh

Public Relations and Communications Manager at MosOptTorg - mosopttorg.com

We have been collaborating with Makeshop for several years and have implemented multiple significant and interesting projects. Most recently, the development team created two modules for us. One of them involves synchronizing with another website with complex functionality. The other is an internal program module for our employees. Tasks were defined, and several good solutions were proposed. Then, implementation followed according to the specified deadlines. Communication was maintained throughout the entire period, adjustments were made, and all processes were refined. As of today, we continue our partnership with Makeshop and rely on their professionalism in their work.

Konstantin Karamyshkin

Head of Elitupak

We had an outdated online store, and the task was to update it to have a beautiful, functional, and user-friendly website. We decided to entrust the migration to CS-Cart to the make shop team because, during the discussion of the technical specifications, it became clear that they are professionals in their field.
We were very pleased with the new design; we opted for a graphic design package. From a technical perspective, everything was done precisely (the migration to the platform, data transfer from 1C to MySklad and the website, and so on). They respond fairly quickly to all questions in the chat, and you can always request additional functionality development.
We hope for further productive cooperation!

Work Stages

Application

The first thing to do is to submit an application on our website, over the phone, or by contacting your manager.

Discussion

We will get in touch with you to clarify the necessary work. We will demonstrate our company's methods of operation so that you can better understand the process and the expected results.

Invoice Issuance

We will send you an invoice-contract for payment based on the required service or hourly maintenance as per your request. You make the prepayment.

Maintenance Start-Up

We assign a manager to you and launch the project for maintenance in the Aspro.Cloud CRM.

Work

We work on the tasks, regularly contacting you to discuss progress and make necessary adjustments.

Project Delivery

We deliver the maintenance project within the agreed-upon timeframe and with the best quality.

Team

Konstantin Malov

Head of Service Department

I lead the frontend development and service department. I allocate tasks among specialists, monitor progress, provide guidance, and consultation to keep things on the right track. I have over 10 years of commercial development experience. I've seen Internet 2.0 and understand how not to design.
Anatoly Dragin

Administrator / Frontend

I have been involved in web design and front-end development for over ten years, and I really enjoy bringing my creative energy to this field. Currently, I also work as an administrator for online stores and marketplaces on the CS-Cart platform. I am constantly striving for development and improvement of my skills to be a valuable and valued team member.
Alexander Konovalov

Administrator

Hello! I am an administrator of stores on the CS-Cart platform. My task is to ensure that your store operates smoothly, and customers have the utmost satisfaction with their purchases.

Thanks to my experience and knowledge, your store will be successful and attractive to customers.
Maria Konovalova

Administrator

My main task is to ensure that websites run smoothly and users remain satisfied! I am involved in module installation and configuration, product and service management, and user administration. I really enjoy working with this system because it offers many opportunities to create professional and functional online stores.
Иван Венгрин

Administrator / DevOps

I really like the culture and methodology of the DevOps field; it is constantly evolving, and you always need to learn and keep your mind sharp. That's what I love.

Frequently Asked Questions

How can I track the time spent on a task and overall on the project?

You will be granted access to our Aspro.Cloud project management system. Each specialist starts a timer at the beginning of their task and stops it upon completion. In the system, you will be able to see the hours spent on each task and on the project as a whole. Additionally, you can request a task report from your manager.

How can I make sure that the time was spent on the task and not on personal matters of the specialist?

It's important for us to accurately track the time spent on tasks as well. To achieve this, we provide an initial estimate and strive to adhere to it. Actual time spent may vary, but on average, our forecasts are accurate for the project.

In the project management system, where we will grant you access, you will be able to see the time spent on each task and on the project.

At the end of the reporting period, the manager provides a report on completed tasks and time spent. If you believe that more time was spent on a task than necessary, you can discuss it with the manager and address any concerns.

How is task estimation done in hours? What if the paid hours are not sufficient?

We initially provide a preliminary estimate of the work in hours, based on the experience of our specialists. Then, we track the actual time spent on the task. We try to consider the complexity of the task and potential risks upfront and offer a service package that suits your specific needs (e.g., 10, 25, or 40 hours). In very rare cases, if unforeseen complexities arise during the task, we will coordinate with you in advance to discuss additional work hours or explore alternative solutions to address the issue.

I don't need hourly support; I only need to complete a few small tasks. Is that possible?

You can choose a package with a small number of hours, and we will complete the tasks on your list. Any remaining time will be frozen.

The reason for this approach is that there are very small tasks where more time is spent on estimation than on execution. In addition, we allocate time for discussions, project documentation, and task setup in the system, as well as discussions with specialists. Therefore, it is more efficient to handle such tasks within a support package format.

What types of work can you perform?

We can handle almost any request for an online store or marketplace. Our primary services include design, configuration, module development, design improvements, copywriting, automated translations, SEO, and advertising as part of our support services.

Can you configure a server for my website?

We provide server selection and configuration services specifically for CS-Cart websites.

Why should you update the CS-Cart platform for your website?

Updating CS-Cart is a crucial aspect of ensuring the security, stability, and modernity of your online store. Regular updates help protect your website against the latest security threats, incorporate the latest functional improvements, and ensure compatibility with current technologies. It also contributes to improving your website's performance and its rankings in search engines, which is important for maintaining competitiveness and providing a better user experience. Without updating CS-Cart, you risk encountering technical issues, security vulnerabilities, and functional obsolescence, all of which can have a negative impact on your business.