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1.3.1

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Table of contents

Table of contents

Customer reliability

The add-on integrates with the "Blacklist" service from CheckClient.ru. It checks client data against the database and displays their order redemption rating. Additionally, the add-on provides the store with summary information about the number of orders made by the customer, which is shown in the details of each order.

Installation

After downloading the add-on, install it using the standard CS-Cart tools on the page Admin Panel → Add-ons→ Manage Add-ons → Upload and Install Add-on (+).

For CS-Cart version 4.13.1 or later, go to Admin Panel → Add-ons→ Downloaded add-ons → Gear Icon → Manual Installation.

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Configuration

After installation, go to the add-on settings, the Add-ons - Downloaded Add-ons section in the admin panel of your website.

In the Settings tab of the add-on, you can check the Show empty params checkbox.

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In this case, in orders in the Customer Rating block, all parameter lines will be displayed, even if their value is zero.

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If you do not plan to integrate with the service CheckClient, then the add-on configuration is complete.

Configuring Integration with Checkclient.ru

To obtain customer data from the service CheckClient, you need to fill in the following fields in the add-on settings:

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  1. Check the Activate the checkclient.ru service checkbox;
  2. Fill in the Partner Code field;
  3. Fill in the Request Signature field;
  4. Click the Save button.

If the connection is established, the signature Connection Status: Successfully Connected to checkclient.ru will appear, if not, Connection Status: No Connection to checkclient.ru.

You can view the information that the add-on outputs in the Customer Rating block on the order page. The block consists of two parts: the customer rating, which is based on the information accumulated by the store for a registered user, and the status in the checkclient.ru service.

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Possible Status Types

  1. Can be Trusted - we have analyzed the customer's actions, they can be trusted.
  2. Neutral - we have analyzed the customer's actions and have not found any reason not to trust them.
  3. No Trust - we have analyzed the customer's actions and advise not to trust them and send the goods only on prepayment.
  4. Invalid Phone Number - we have checked the phone number provided by the customer. This check was free for you, as the buyer made a mistake or intentionally provided a non-existent phone number.

After checking the buyer, the result is saved in the store's database and will be displayed on subsequent order views.