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Product quality
This add-on is part of our Subscription plan.
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The “Product quality” add-on helps show customers how well a product sells and how often it is returned for a defect reason. This increases trust in the product card and makes the choice more transparent.
What it is for
- to increase trust in the product card;
- to show how popular the product is;
- to give customers clear statistics about returns and defects;
- to display the data in a separate tab or block.
Key features
- shows the number of product sales;
- displays the defect percentage and the total number of returns;
- counts returns by the selected reason from RMA;
- shows the data in a product tab or in the motivation block;
- lets you enable or disable individual indicators;
- exports product statistics to CSV through the data export.
How it works
The add-on collects product statistics from completed orders and RMA returns. The sales count is based on purchased items, the defect count and percentage use the selected return reason, and the total return count covers all returns of the product.
The summary can be displayed in a separate product tab or in the motivation block when it is used by the theme. The add-on requires the RMA add-on to be enabled.
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