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Extended integration with retailCRM
The add-on connects CS-Cart and retailCRM into a single workflow for orders and customers. Data is exchanged automatically according to configured rules, while scheduled tasks handle bulk synchronization.
What it is for
The add-on reduces manual data transfer between the storefront and retailCRM: it synchronizes orders and customers, sends abandoned carts and callback requests, and keeps reference data aligned between the two systems.
Key features
- two-way order exchange between CS-Cart and retailCRM;
- customer import and export with duplicate prevention;
- transfer of abandoned carts, callback requests, and one-click orders;
- mapping of order statuses, payment and shipping methods, and custom fields;
- mapping of warehouses, pickup points, and sites;
- scheduled import and export through cron.
How it works
After connecting the retailCRM API, the administrator selects synchronization directions and maps entities in the store and CRM. The add-on processes order and customer events, while background commands periodically import and export accumulated data.
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