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Found it cheaper?

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This add-on is part of our Subscription plan.

Subscribe once and use all add-ons without limits.

The add-on adds a “Found it cheaper?” button and a modal request form to the product page. It helps collect competitor price reports, keep the customer on the storefront, and give the manager a quick reason to contact the buyer with a better offer.

What the add-on solves

  • helps keep customers who found a lower price elsewhere;
  • collects competitor offer details directly from the product page;
  • lets the store offer individual terms before the customer leaves;
  • turns price objections into a manageable sales process.

Key features

  • a “Found it cheaper?” button on the product page;
  • a modal form for a cheaper-price request;
  • configurable fields for link, city, name, phone, and e-mail;
  • configurable texts for the button, popup title, and success message;
  • request delivery to the administrator e-mail;
  • optional personal data consent text in the form.

How it works

The customer clicks the button on the product page, fills in the form, and sends the request. The store administrator receives an e-mail with the product name, competitor link, and customer contact details, then can follow up with a better offer.

Have questions about the add-on?

Write to us.

Product:
  • Store Builder
  • Store Builder Ultimate
  • Multi-Vendor
  • Multi-Vendor Plus
  • Multi-Vendor Ultimate
Recipient:
  • Buyers
Development
:
  • Frontend
Localization:
  • English
  • Русский
Compatible versions:
  • 4.20
  • 4.19.X
  • 4.18.X

Instruction

The add-on adds a “Found it cheaper?” button to the product page and opens a modal form where the customer can report a lower competitor price. The request is sent to the administrator by e-mail.

Where to find the add-on

Open Add-ons → Manage add-ons and find the Found it cheaper? add-on card.

The settings are grouped into two sections:

  • General contains the recipient e-mail, sender e-mail, popup title, button text, text before the form, text after submission, and the personal data notice option.
  • Options controls which form fields are shown to the customer and which of them are required.

How to configure it

  1. Specify the e-mail address that should receive requests and the sender e-mail address.
  2. Adjust the popup title, button text, pre-form text, and success message if needed.
  3. Enable the personal data notice if it should be shown in the form.
  4. In the Options section, choose which fields are visible and which are required.

How the form fields work

  • Full link to a similar product lets the customer send a competitor product URL.
  • Your city collects the customer city.
  • Your name collects the customer name.
  • Your phone collects the phone number.
  • Your E-mail collects the e-mail address.

Each field can be shown or hidden, and each visible field can be made required.

How to verify it works

  1. Open a product page on the storefront and make sure the “Found it cheaper?” button is visible.
  2. Click the button and check that the modal form opens.
  3. Submit the form with test data.
  4. Check that the request arrives at the configured recipient e-mail address.
  5. Check that the configured confirmation message is shown after submission.
  6. If anti-bot protection is enabled, make sure it works for the ms_found_cheaper scenario.

Changelog

v1.2.0

29.04.2026

Changed:

  • Moved form texts to language variables and added a settings notice with the required keys.
  • GET requests to the add-on service route now redirect to the storefront instead of returning a 404 page.
  • Form submission no longer ends with a fatal error when the mail template is unavailable.
  • Updated the admin add-on card sidebar to match the current module template styling.

v1.1.0

22.04.2026

Changed:

  • Updated the add-on module template.

v1.0.7

08.04.2026

New features and improvements:

  • Added an instruction tab in the admin panel and built-in HTML documentation.
  • Added English localization and backend service files for the add-on.

Changed:

  • Updated the add-on structure to match the current module template.
  • Refreshed the built-in documentation and changelog format to match current standards.
  • Moved the configured success text to the actual post-submit notification.

Removed:

  • Removed legacy service files and outdated Markdown documentation from the live add-on tree.

v1.0.6

03.08.2020

Changed:

  • Improved cart-related behavior.

v1.0.5

10.07.2020

Bug fixes:

  • Added another fix for the cart-related issue.

v1.0.4

23.06.2020

Bug fixes:

  • Fixed a cart-related issue.

v1.0.3

08.04.2020

Changed:

  • Improved compatibility with Unitheme2.

v1.0.2

24.03.2020

Bug fixes:

  • Fixed layout issues on the storefront.

v1.0.1

16.03.2020

New features and improvements:

  • Added form settings.

v1.0.0

13.03.2020

New features and improvements:

  • Initial release of the add-on.
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